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If not completely satisfied, call within the allotted time for return authorization for full refund, minus shipping. Returns All items shipped on 24 hour approval. Customer is responsible for all sales tax where applicable, as well as any and all duties, brokerage fees, etc. Worldwide service available via UPS, USPS, FEDEX, BAX GLOBAL, or other carrier of your choice, pending our approval. Shipping Customer is responsible for all shipping, handling and insurance charges, as well as any and all freight claims, but rest assured, we are THE BEST at packing. Layaway sales are final, no returns, 24 hour approval period is forfeited. A 25% non-refundable deposit will hold an item for 30 days, other layaway terms considered. *For International sales we accept wire transfer or Paypal only, though you can process credit card payments thru Paypal. Payment We accept all major credit cards, as well as all of the other usual methods cash, bank check, money order and wire transfer. In these economically challenging times, just remember: Guitars will get you thru times of no money better than money will get you thru times of no guitars, unless we're buying your guitars, in which case you should just take the money. the usual: Gibson, Fender, Martin, Gretsch, Rickenbacker, National, Collings, Guild, PRS, Taylor, etc. You can expect to receive an instrument from us set-up and ready to play, guaranteed to be as represented.Īlways buying and trading. Geils, Kris Kristofferson and Keith Urban to name a few. Many well known guitarists have trusted and validated our knowledge and advice, among them Robben Ford, Brian Setzer, Nils Lofgren, Kirk Hammett, Roy Buchanan, J. Collector grade 'bursts, 'bones and D'angelicos pass thru our hands, as well as countless utility instruments for the player, which I'm pretty sure is who it's all about in the first place. For close to 40 years we've served our local and regional music community, in addition to our world wide clientele of pros and collectors.